I have been going to Escape Nails since the doors first opened! It is always a wonderful experience and I can recommend this spa to anyone who wants a wonderful and relaxing experience. I have been very pleased especially with Jenny, Lynda, Erica and Sunny. They never hurry up to get to the next customer, and make you feel like you're they're only customer! Love this spa!!!
Their customer service is poor, their concern to try to fix a failed nail experience didn't even seem to be a factor in the situation.
Based on the pic I just posted regarding my lady friend, I think that's the service you can expect as opposed to what they indicate they provide....
First visit = Last & only visit!!!
Beautifully decorated salon with a fancy toilet! They have a wide selection of services, which can be a bit overwhelming, but the receptionists are friendly and was kind to help me choose something. Love the complimentary fruit and drinks. Definitely give it a try if you're in the West End area.
I got a wonderful manicure almost 2 weeks ago. Today I got the first chip in it and I have been gardening and cooking and I'm very busy with my hands (and have brittle thin nails). I will definitely be a repeat customer. The atmosphere is also very relaxing and I really i noted the neck as shoulder rub at the end of my manicure.
Finishing my pedicure now. AMAZING!!! I'm a full time student as well as full time worker and this is the relaxation I needed after a long day. I came in during rush hour and was helped right away. The tech who did my pedicure took his time and made sure I was comfortable. He got me a heating pad to put around my neck and offered me wine and cheese. The massage was excellent--- I fell asleep. Aside from the service, it's beaifuo and relaxing on the inside. If you're in need for some relaxing spa time come here!
"Escape Nails and Spa is a premier nail and spa that has just opened in the Short Pump area. It is family owned and operated and they have been in the nail and spa business for over 20 years. All of our products and services are top of the line. You will find no one better suited to give you the most luxurious and pampering experience possible."
Escape Nails And Spa is a US Hair Care Studio based in Henrico, Virginia. Escape Nails And Spa is located at 11837 W Broad St, Henrico, VA 23233, USA.
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