I love Publix. I drive past 2 stores just to go to Publix and there is a Kroger literally in front kf my apartment complex. I felt a little uneasy when using the self checkout today. The lady working at the self checkout at 1:34pm today (11-16-2017) came up behind me and startled me then proceed to get in my way as if I had no clue what I was doing and made me feel stupid. She never asked if I needed help or greeted me. If I needed help I would have asked for it. I did have an issue with the scale or something at one point then she proceeded to just stay in my way for a minute or so. I backed up for feer of any contact and getting accused of anything. I finished my purchase and getting ready to leave and she said she would take my cart. That was nice of her. But I still felt as if she was trying to be friendly and helpful but overdoing it without greeting me and asking if I needed any assistance. If I wanted help like that I would have gone to a regular register and not a self checkout register. Other than this issue, Publix is amazing!!
Went to the grand opening. It looks great. I look forward to shopping there. However, I'm very disappointed there is no hot breakfast food. But if I ever want sushi or a full salad bar at 7:00 AM, hey, at least I got that...
They've really improved the store. They carry some new items from Martin's. Prices are fine. They have a nice seafood section and bar. Employees seem nice. I like that I can use my phone there when I pay. Nice neat store.
What a disappointment! I went into Publix with high hopes. An hour later I left frustrated and without a third of the items on my list. Their bakery department was almost non-existent. I could not find basic sub rolls. The meat department had a third of the selection of a local Kroger. The packaged meat area only offered Publix and national brand products. No local or regional meats such as SausageWorks. Prices on Publix brand products were reasonable but other items were over priced. The store is clean and nicely arranged and the staff was very friendly and as helpful as they could be. Publix is going to have to step it up to survive in Richmond.
I started using this pharmacy about 2 months ago, and after my first visit I moved all of my prescriptions to this location. The pharmacists are incredibly kind, and they go out of their way to help each customer. They've remembered me each time I've gone in and welcomed me by name, a thoughtful gesture that is hard to come by nowadays. I will definitely continue to shop here, and I highly recommend that others do the same.
Publix Super Market At John Rolfe Commons is a US Supermarket based in Henrico, Virginia. Publix Super Market At John Rolfe Commons is located at 2250 John Rolfe Pkwy, Henrico, VA 23233, USA.
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