I have been a First Citizens account holder since I was 5 years old. I have since opened other primary accounts with other banks due to constantly moving with the military, but kept my First Citizens account for when I come home to visit. While home, I bought in a jar of loose change and was told by a teller that it must be rolled before they will take it. Totally understandable. When I returned after counting and rolling over $50 in change, I was told that it was first citizens policy to not take half rolls of any coins. While the total of my half rolls may have only been a couple of dollars. I was dumbfounded to find that the bank tellers would not count my change. I am sure they would have counted $100 bills, but not my minuscule amount of change. Perhaps it was because I was wearing flip flops and a dirty t-shirt and in need of a haircut. Either way, for that reason I closed my account of over 20 years with first citizens, and will find another bank that will take my spare change and not just my paychecks. Pennies made the difference.
First Citizens Bank is a US Atm based in Henrico, Virginia. First Citizens Bank is located at 11776 W Broad St, Henrico, VA 23233, USA.
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